Appointment Setting

Turn every qualified lead into a confirmed, show-ready appointment.

Peak Practice deploys a dedicated bilingual appointment coordinator who handles every inquiry within minutes — not hours — using a structured conversation framework designed specifically for high-value dental cases.

How we work

Moves that build
your appointment system

Every step is executed for you. No guesswork, no agency handoffs — one team handles it all, end to end.

Dedicated Appointment Coordinator

Every client is assigned a dedicated bilingual(English/Spanish) appointment coordinator. Thisperson is your practice's virtual front desk — trained on your services, your pricing, your tone, and yourscheduling logic.
GoHighLevel

Speed-to-Lead Response System

When a new lead comes in — via form, call, or chat— our coordinator responds within 4 minutes during business hours. Response speed is the single highest-impact variable in lead conversion. Most practices respond in 4–24 hours. We respond in 4minutes.
Automated Alerts
Mobile-first workflow

Structured Qualification Framework

Every lead is qualified using a proven conversation framework that identifies insurance status, treatment interest, urgency, and patient fit — ensuring we book appointments that are genuinely likely to proceed totreatment.
Custom scripts

Multi-Touch Follow-Up Sequences

Leads that don't book on first contact enter a structured follow-up sequence — SMS, email,and callback — that recovers between 20–35% of leads that would otherwise go cold. No lead falls through the cracks.
Email Sequences
CRM Tracking

No-Show Recovery Protocol

When a patient misses their appointment, ourcoordinator proactively reaches out within 30minutes to reschedule — capturing revenue thatmost practices simply write off. We treat everyno-show as a rescheduling opportunity.
Same-day Outreach
Rebooking Scripts

"Since working with Peak Practice, our new patient numbers have grown consistently every month. We couldn't be happier with the results."

Patrick Melford

Head Dentist
The best partnerships are the ones you don't have to worry about. We deliver the kind of technical execution and
reliability that builds long-term trust. It's why clients consistently praise our work quality and performance.

Join dental clinics growing with Peak Practice

Stack and Tools

The tools powering
your acquisition.

Best-in-class platforms, all managed by our team

Latest posts

Untitled blog

Interviews, tips, guides, industry best practices, and news.
Office setting
Design
8 min read

UX review presentations

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Man working at desk
Product
8 min read

Migrating to Linear 101

Linear helps streamline software projects, sprints, tasks, and bug tracking. Here’s how to get started.
Read post
Man pinning images on wall

Building your API Stack

The rise of RESTful APIs has been met by a rise in tools for creating, testing, and managing them.
Read post
Support

Frequently asked questions

Everything you need to know about Peak Practice

Is ad spend included in the monthly fee, or is that separate?

Ad spend is separate. The monthly fee covers everything we do — strategy, creative, campaign management, CRM, automation, and (on the Full System plan) your dedicated appointment setter. Ad spend goes directly to Meta and Google. You control the budget, and every dollar is visible in your dashboard.

Can I keep my current CRM or do I have to switch to GoHighLevel?

We build the system on GoHighLevel because it gives us the automation, pipeline tracking, and follow-up capabilities needed to run the full conversion engine. If you’re using another CRM like Dentrix, Eaglesoft, or Open Dental for practice management, that stays in place — GoHighLevel runs alongside it, handling the marketing and lead conversion side without disrupting your clinical workflows.

What if I only need one piece of the marketing system — like ads but not SEO?

PeakPractice is designed as an integrated system, and every component works together to drive the best results. That said, we understand that some clinics already have certain pieces covered — maybe you’ve got SEO handled in-house or content being produced by another team. During onboarding, we’ll assess what you already have in place and focus our efforts on the gaps that will have the biggest impact on your patient flow.

How much of my time does this require once it’s running?

Very little. After onboarding, the system runs on its own. You’ll have a monthly strategy review with your dedicated team and you can check your performance dashboard anytime. But the day-to-day execution, follow-ups, and appointment setting are handled entirely by us. Most clinic owners tell us it’s the first time they’ve had a growth system that doesn’t create more work for them.

Who owns the ad accounts, content, and patient data?

You do. Your ad accounts are set up under your business name. All creative assets, landing pages, and patient data belong to your clinic. If you ever part ways with us, everything transfers to you — no hostage situations, no locked accounts. We believe you should never be dependent on a vendor to access your own assets.

How do I know my ad spend isn’t being wasted?

Because you can see exactly where every dollar goes. Your performance dashboard tracks every inquiry, every lead, every booked appointment, and every dollar of revenue influenced — in real time. On top of that, your dedicated team walks you through the numbers in monthly strategy reviews. If something isn’t working, we adjust. There’s no guessing and no hiding behind vanity metrics.

Is there a minimum commitment?

We ask for a 6 month commitment. The first phase is focused on testing — building your campaigns, dialing in the targeting, setting up automation, and establishing a baseline for what’s working. Once we have the data, we move into the scaling phase where we optimize and increase volume. Most clinics start seeing meaningful traction within the first 60–90 days, and by month 4–6 the system is running at full capacity. We structure it this way because real, sustainable growth takes time to build — and we want to set the right expectation upfront.

What happens to my system and data if I decide to cancel?

Everything stays yours. We hand over your ad accounts, creative assets, CRM data, landing pages, and any automations we’ve built. We’ll wrap up active campaigns, export your data, and make sure your team has everything they need to continue on their own or with another provider. Nothing gets deleted, nothing gets held back.

Can’t find the answer you’re looking for? Book a call with our team

How much revenue are you losing to missed calls?

Book a growth assessment and we'll calculate your current missed-revenue number.
Most practices are shocked.